Handoffs
Start with a clean handoff.
See where a conversation came from, what the person was looking at, and what has already been said before you reply.
Inbox
Every conversation, with enough context to act.
Bring new inquiries, replies, and handoffs into one view so your team can respond like a team.
One workspace
Website, relationships, and next steps
250+
Connections to the tools you already use
48 hours
Concierge setup for a focused launch
How it works in practice
A good handoff keeps the relationship warm.
The point is not to answer more messages. It is to make the right response easier for the people who know the client best.
Context
Keep the property in the conversation.
Connect the person, the property, and the next step so a message feels like part of a relationship, not a fresh ticket.
Teamwork
Know when to step in.
Let the system organize the routine work while your team stays close to the moments that need judgment and care.
The difference on a Tuesday
Less sorting. More client work.
Fewer lost conversations
Better context before the call
Clearer team handoffs
More time for real client work
Questions
Clear answers before you start.
What belongs in the Inbox?
New inquiries, replies, and conversations from your connected sources can come together with the contact and property context your team needs.
Can my team share the Inbox?
Yes. The Inbox is designed to give agents and team leaders a shared view without losing ownership of the relationship.
Does the Inbox replace our phone system?
No. It gives your team a clearer place to manage conversations and next steps. You can keep the calling tools and systems that already work for you.
One connected platform